The following states require that disclosures be given to residents of those states in certain circumstances. You may also have rights in those or other states not specifically stated below.


This communication is from a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose.

California

The state Rosenthal Fair Debt Collection Practices Act and the Federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8AM or after 9PM. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false of misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or to enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

Colorado

For information about the Colorado Fair Debt Collection Practices Act, see WWW.COLORADOATTORNEYGENERAL.GOV/CA

Massachusetts

Massachusetts Office hours are:

  • Anderson, IN Office - MA Office hours are 8AM to 8PM ET M-Th, 8AM to 5PM ET Fri, 8AM to 12 Noon ET Sat
  • San Diego, CA Office - MA Office hours are 8AM to 8PM PT M-Th, 8AM to 5PM PT Fri, 8AM to 12 Noon PT Sat
  • Gig Harbor, WA Office - MA Office hours are 8AM to 8PM PT M-Th, 8AM to 5PM PT Fri, 8AM to 12 Noon PT Sat
  • Eagan, MN Office - MA Office hours are 8AM to 8PM CT M-Th, 8AM to 5PM CT Fri, 8AM to 12 Noon CT Sat
  • Trevose, PA Office - MA Office hours are 8AM to 8PM ET M-Th, 8AM to 5PM ET Fri, 8AM to 12 Noon ET Sat
  • Maumee, OH Office - MA Office hours are 8AM to 8PM ET M-Th, 8AM to 5PM ET Fri, 8AM to 12 Noon ET Sat

Notice of Important Rights

You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten (10) days unless you provide written confirmation of the request postmarked or delivered with seven (7) days of such request. You may terminate this request by writing to the debt Collector.

Maine

Maine Office Hours are:

  • Eagan, MN Office - ME Office hours are 8AM to 8PM CT M-Th, 8AM to 5PM CT Fri, 8AM to 12 Noon CT Sat
  • Trevose, PA Office - ME Office hours are 8AM to 8PM ET M-Th, 8AM to 5PM ET Fri, 8AM to 12 Noon ET Sat
  • Maumee, OH Office - ME Office hours are 8AM to 8PM ET M-Th, 8AM to 5PM ET Fri, 8AM to 12 Noon ET Sat
  • Anderson, IN Office - ME Office hours are 8AM to 8PM ET M-Th, 8AM to 5PM ET Fri, 8AM to 12 Noon ET Sat
  • San Diego, CA Office - ME Office hours are 8AM to 8PM PT M-Th, 8AM to 5PM PT Fri, 8AM to 12 Noon PT Sat
  • Gig Harbor, WA Office - ME Office hours are 8AM to 8PM PT M-Th, 8AM to 5PM PT Fri, 8AM to 12 Noon PT Sat

Minnesota

This collection agency is licensed by the Minnesota Department of Commerce.

New York City

Department of Consumer Affairs license number is:

  • Anderson, IN - 1265838
  • Maumee, OH - 1265903
  • Trevose, PA - 1265893
  • San Diego, CA -1265894
  • Gig Harbor, WA - 1265890
  • Eagan, MN - 1265878

North Carolina

Our North Carolina Permit Numbers:

  • Anderson, IN - 3701
  • Maumee, OH - 3689
  • Trevose, PA - 3703
  • San Diego, CA - 3861
  • Gig Harbor, WA - 3860
  • Eagan, MN - 4033

Tennessee

This collection agency is licensed by the Tennessee Collection Service Board, State Department of Commerce and Insurance.

Wisconsin

This collection agency is licensed by the Division of Banking, P.O. Box 7876, Madison WI, 53707.

Contact Us

Gig Harbor Office
PO Box 11641
Tacoma, WA 98411-0641
800-456-8838

San Diego Office
6160 Mission Gorge Road Suite 300
San Diego, CA 92120
877-541-8420

Anderson Office
7311 Quality Circle Drive
Anderson, IN 46013
800-668-2501